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Home > Shopping guide > Common problems

1、 whether can provide industrial products?

A: yes, the reagent Yolne not only have a small laboratory, also have a factory, a professional production capacity to have a perfect process of industrial products acceptable custom.

2、Goods out of stock?

A: If you search on the reagent Yolne website to product inventory is zero or not shown, please call our customer service commissioner, confirm the delivery date.

3、After placed an order, why you haven't receive the goods?

A: a). The payment did not pay, the more reagent basic Lin with the method of your shipment, our customer service commissioner for delivery after received your money vouchers;

B). The shipping address fill in error, which leads to the Courier cannot normal service;

C). The goods have been issued, but special cause delivery delay.